Frequently Asked Questions

Registration and payment


How can I sign up for Syndicate 2017?
Unfortunately registration for Syndicate 2017 has closed. If you want to modify an existing registration you can still access our registration environment here.


How many events can I sign up for?
You can sign up for two singles events and one teams event (for example Melee Singles, Melee Teams and Project M Singles, but not Melee Singles, Melee Teams and Project M Teams).


How can I sign up as a spectator?
Spectators can simply buy their tickets at the venue during the tournament. There is currently no cap for spectators.


Is there a minimum age for registration?
No, everybody is welcome to sign up!


How can I pay for Syndicate 2017?
Due to ongoing issues with PayPal it is currently not possible to pay with PayPal. However, we provide an alternative in the form of bank transfers. This is a straightforward alternative for anyone who lives in a country that is a part of the SEPA (Single Euro Payments Area) region. If you are not in a SEPA country, please contact us and we’ll try to find a solution.


Is my registration confirmed if I haven't paid yet?
No, we can only confirm your registration and add you to the list on smash.gg once your payment has been received. Please note that the venue fee you have to pay is based on the date we receive your payment, not on the date you submit the registration form, so we advise you to pay as soon as possible to avoid having to pay a higher venue fee.


How long will it take for my payment to be confirmed?
If you transfered the money from a Dutch bank account we will generally be able to confirm your payment within 48 hours. If you used a bank account from a different country than The Netherlands, we hope to be able to confirm your payment within five working days. However, international bank transfers can sometimes take quite a while to arrive, so please be patient. If you suspect something went wrong with your payment and we still haven't confirmed it after a week, please contact us.


I signed up for the tournament but can not attend. Can I get a refund?
Yes, please contact us to get a refund. We will process all refund requests that come in before Wednesday September 13th end of day.


When does the registration period end?
Registration will be closed on September 8th at 23:59.

Travel


How do I travel to Syndicate 2017?
If you are in The Netherlands, you’re in luck! Syndicate is hosted in De Jaarbeurs, right next to the largest train station in the country, Utrecht central station. For those traveling to Syndicate 2017 from outside The Netherlands, please check out our dedicated travel options page for more information.


I’m coming by car. Where can I park?
The Netherlands is notorious for its expensive parking space. However, the city of Utrecht provides an inexpensive alternative in the form of four 'P+R' parking spaces located at the outskirts of the city near the major highways. Two of these locations (Westraven and Papendorp) also have a hotel located within walking distance. More information can be found here (PDF) .

Accommodation


Where can I stay near the venue?
Being one of the largest cities in The Netherlands, Utrecht provides plenty of hotels, hostels and Airbnb rooms for you to stay at. Besides this you can travel to the venue in less than thirty minutes by train from Amsterdam, where many options for accommodation are available. Please check out our dedicated accommodation page for more information.

Venue


Where can I eat near the venue?
The venue itself provides some limited catering on the venue floor and downstairs in the lobby. Besides this Utrecht central station, the largest train station in The Netherlands, is right next to the venue and provides plenty of options for foods and drinks, including super markets, fast food restaurants, sandwich restaurants and coffee houses. A helpful overview of all restaurants can be found here.


Am I allowed to consume my own food and drinks in the venue?
Yes!

Events


What is the cap for each event?
Our initial cap will be put at 512 players (256 for each game), but can be raised based on interest and resources. The cap for teams events is 128 teams (256 players). For the Project M side event the initial cap for singles is 64, which can be raised to 128 if at least 16 setups can be arranged. For Project M teams the cap is 32 teams (64 players), which we unfortunately can not raise because of time restrictions.


How will the prize money be distributed?
The top 8 will be paid out based on attendance. All event fees will go 100% towards the pot of the respective events. The tentative payouts are as follows:

For singles

  • 1st place: 40%
  • 2nd place: 25%
  • 3rd place: 12,5%
  • 4th place: 7,5%
  • 5th place: 5%
  • 7th place: 2,5%

For teams
  • 1st place: 50%
  • 2nd place: 30%
  • 3rd place: 15%
  • 4th place: 5%

Rulesets


Am I allowed to use a modified controller?
While shell modifications of your controller are allowed, this is not the case for microchip modifications such as Arduino. If you are caught using a microchip modification, you will be disqualified.

Other


Does this event somehow involve gambling?
We believe all games in the Super Smash Bros. franchise to be games of skill and therefore should not be considered gambling activities. That being said, the Dutch government does not have an official stance on the legal status of the Super Smash Bros. games.


What is The Matrix?
Unfortunately, no one can be told what the Matrix is. You have to see it for yourself.